Plumbing & Central Heating services in New Malden Surrey

Has your central heating broken down? Do you have a faulty boiler? When you need quality plumbing works carried out in the New Malden area call 5 Star Heating Ltd!

5 Star Heating Ltd is a local family run business with over 20 years of experience in the plumbing and central heating trade. Our team of fully qualified expert engineers carry out quality workmanship at affordable prices for all your plumbing and central heating needs.

We are an established plumbing and heating company in New Malden with a large local customer base in the Surrey area. We have worked hard to build up a reputation for honesty, reliability and excellent workmanship and are proud of the fact that most business now comes from word of mouth and personal recommendations.

Gas Safe Registered Engineers

Our highly skilled and versatile team take great pride in offering the following services:

  • Gas Installation & Repairs
  • L.P.G Gas/Natural Gas/Oil
  • Heating Installation & Repair
  • Plumbing Installation & Repair
  • Boiler Repairs (to all makes of boiler)
  • Power Flushing Central Heating Systems
  • Servicing of all Gas Appliances
  • Landlords Certificates
  • Drainage Installation & Repair
  • Electrical Boilers
  • Emergency Plumber

If your appliance requires repair or replacement we will provide you with a written quotation and can arrange (in most cases) a same day fix by our fully trained Gas Safe Registered engineers.

Company Philosophy

  • 5 Star Heating Ltd philosophy is to provide value for money, do the right job at the right price, at the right time to suit our customers
  • As a family run business we pride ourselves on offering a personal service. Engineers turn up on time, wearing smart company uniform, driving on of our fully stocked vans. They will always carry out work to the highest standard and they are highly experienced and qualified in their respective trades.
  • The dedication to fulfil our customer's needs and wants has always been imperative to the way we operate and we adapt our services in order to achieve this.
  • We work with the intent that once a customer uses 5 Star Heating we hope they become a '5 star customer for life'
  • We never forget that you have a a choice, and we thank you for choosing 5 Star Heating Ltd.
Club Energy

Glow-worm Accredited Installers

We are Accredited installers for Glow-worm Group which enables us to offer our customer's as standard '5 Year Parts and Labour warranty' on every boiler at no extra cost.Our engineers regular attend the Glow-worm Group training academy to ensure we are kept up to date with the latest products and services.For a small additional fee our customers have the added advantage of taking out a 7,10,15 year manufactures warranty if required for that extra peace of mind when choosing to have your Heating system installed by us @ 5 Star Heating,


Vaillant Approved Installer

5 Star Heating Ltd are officially recognised by Vaillant as ‘Advanced Installers’ of Vaillant products|This recognition has been achieved by attending Vaillant training days, held at Greenfield Training Centre just outside Cambridge, as well a number of on-site assessments by Vaillant of the boilers that we have installed within our customer’s homes (for many years now) The Vaillant training sessions not only include stripping down the boiler systems completely and re-assembling them, but also understanding the technology and components inside their boilers. Furthermore, the sessions include running through the complete boiler installation procedure, which is required in order to ensure that an optimum boiler installation to be carried out. By this we mean; ensuring everything at the quoting stage is accounted for, regarding the most appropriate parts; the actual installation of the boiler (including power flushing, magnaclean installation and condense line termination), through to full commissioning and using the boiler controls. This ensures that all of our Boiler Engineers are totally au fait with Vaillant product installations and repairs. As a result, Vaillant are thoroughly confident that their products are being installed in accordance with their specifications and so are able to provide either a 5 or 7 year warranty on all their boilers.

As Europe’s number one heating technology manufacturer. established in Remscheid, Germany in 1837, Vaillant has been setting the standards in the boiler and heating market, creating products that have revolutionised the industry, from water heaters in the early 1900’s, to pioneering the ‘combi’ boiler over 35 years ago. Today, Vaillant are as proud to be leading the way in renewable technologies, developing systems which utilise sustainable sources of energy. This enables you to enjoy simple, healthy and energy saving solutions for your heating, cooling and hot water needs.

By choosing a new highly efficient Vaillant boiler, you are well on the way to reducing your heating and hot water bills, helping to save energy and reduce the harmful emissions which are contributing to global warming.

The Full Parts and Labour Warranty for Vaillant Accredited Advanced Installers

We offer FREE warranties on the following boiler systems:

Vaillant Eco TEC Plus gas-fired condensing Conventional boilers – 7 Year warranty
Vaillant Eco TEC Pro gas-fired condensing Conventional boilers – 5 Year warranty
Vaillant Eco TEC Plus gas-fired condensing Conventional boilers – 7 Year warranty
Vaillant Eco TEC Plus condensing System boilers – 7 Year warranty

The warranty for boiler and or cylinder will be covered by the manufacturers as agreed in the quotation. The warranty only applies to the boiler. It does not apply to any existing parts of the system. All other works carried out by 5 Star Heating Ltd (parts) are guaranteed for 1 year. However, any existing components or pipework not changed are not included within this guarantee. Furthermore, all boilers need to be serviced annually to remain under warranty. If the warranty becomes void due to the appliance not being serviced, then 5 Star Heating accepts no responsibility for this. We will contact our clients to remind them of the annual Boiler service date-Where by you shall be reminded via preferred contact method of boiler service options However the responsibility of having the boiler service Annually lies with the customer.


Get In Touch

If you have any questions we would be more than happy to answer them. Please call us today for more information. You are also welcome to send your questions via our handy online contact us form and we will get back to you as soon as possible.


Business Address

67 Bankside Drive
Thames Ditton

Company Details

5 Star Heating Ltd
The Quadrant Centre
1 Limes Rd
KT13 8DH
Company No. 06716386

5 star heating badge

Website powered by BT